Dear Road Runner Customer,
Please be aware that Road Runner has received a report of unwanted Internet activity being
transmitted from a machine connected to the cable modem on your Road Runner Internet
connection. This violates the Road Runner AUP (Acceptable Use Policy) for your residential
account.
We are aware that the majority of such activity is caused by an infected or compromised
computer and is not intentional.
Please contact your local cable office to discuss options for restoring your Internet access
and to get clarification on any other concerns you may have. Please be aware that we take
this action to not only protect you but our entire subscriber base as well.
Thank you for using Road Runner.