FSB-SPY said:During installation make it well known that the CD is required to play the game. But have the message be made in a distinct way, not just another quick menu I'll hit [Next] on just to install/finish install.
As for used keys which were returned... would it be possible to link the algorithm for the keys to the UPC code of the box? So when they re-scan it back into their computers (when you return the game) it could store the code and key in one? Then all they would really have to do is send out the UPC code to Sierra at which point they simply terminate it on their end. But I hope this solution doesn't make another problem, the last thing we need are a bunch of guys going to the store and copying down the UPC codes to get legit CD-keys.
UPC codes are only unique to a product. Every box will have the exact same UPC on it.
Someone on TW has to work at a store that sells video games. What do you do when someone brings back a copy of a game and wants a refund or an exchange?