Four years ago, I bought a portable Honeywell Air purifier there (mainly to provide some "white noise" in my often noisy apartment complex). I returned there today to buy some replacement pre filters.
They had rearranged everything. So I asked a young black female employee about where were the air filters. She took me to the section with the humidifiers.
"No, I'm looking for air filters, not humidifiers."
She got all uppity n shit, "We don't sell those. You have to contact the manufacturer to find out where they sell them."
I pointed to the Honeywell air purifiers on the shelf immediately above the humidifiers, and then to the pre filters directly above them. She glared at me.
"Thank you very much Sir," she said as sarcastically as possible. Then she strode quickly off to pretend to do something busy.
What happened to friendly service? What happened to cheery, smiling sales personnel? What ever happened to the customer being right? Especially when the customer was right?
I thought that this might be that magical "Zopharoth effect" that I seem to have on people, mainly blacks. But after observing several interactions, the sales crew were generally surly and abrasive to everybody.
Shopping at Home Depot was not a pleasant experience. I DO NOT recommend.
CLIFFS: The sales personnel at Home Depot were surly and unpleasant.
They had rearranged everything. So I asked a young black female employee about where were the air filters. She took me to the section with the humidifiers.
"No, I'm looking for air filters, not humidifiers."
She got all uppity n shit, "We don't sell those. You have to contact the manufacturer to find out where they sell them."
I pointed to the Honeywell air purifiers on the shelf immediately above the humidifiers, and then to the pre filters directly above them. She glared at me.
"Thank you very much Sir," she said as sarcastically as possible. Then she strode quickly off to pretend to do something busy.
What happened to friendly service? What happened to cheery, smiling sales personnel? What ever happened to the customer being right? Especially when the customer was right?
I thought that this might be that magical "Zopharoth effect" that I seem to have on people, mainly blacks. But after observing several interactions, the sales crew were generally surly and abrasive to everybody.
Shopping at Home Depot was not a pleasant experience. I DO NOT recommend.
CLIFFS: The sales personnel at Home Depot were surly and unpleasant.