ebay help (i need a phone number to contact their support)

A

advisory

Veteran X
they fucking suspended my account for some bullshit reasons that don't make sense... something about my password to my email address (a yahoo one) needs to be changed or some bullshit.

i thought it was a fake email, but nope, i can't log into my account and they erased one of my fucking god damned auctions going on.

stupid fuckwats

i need a phone number to reach technical support. they said to use their support system, but thats down, so fuck that. does anyone know they number to call? I can't find one on the site.

first email
Code: 
Date:	 2 May 2005 11:57:57 -0000
From:	aw-confirm@ebay.com  Add to Address BookAdd to Address Book
To:	***********@yahoo.com
Subject:	FPA NOTICE: Suspicious Activity -Section 9- ***********@yahoo.com

Dear ***********@yahoo.com ,

Your bank has contacted us regarding some attempts of charges from your credit card via the eBay system. We have reasons to believe that you changed your registration information or that someone else has unauthorized access to your eBay account Due to recent activity, including possible unauthorized listings placed on your account, we will require a second confirmation of your identity with us in order to allow us to investigate this matter further. Your account is not suspended, but if in 48 hours after you receive this message your account is not confirmed we reserve the right to suspend your eBay registration. If you received this notice and you are not the authorized account holder, please be aware that it is in violation of eBay policy to represent oneself as another eBay user. Such action may also be in violation of local, national, and/or international law. eBay is committed to assist law enforcement with any inquires related to attempts to misappropriate personal information with the intent to commit fraud or theft. Information will be provided at the request of law enforcement agencies to ensure that perpetrators are prosecuted to the full extent of the law.

Per the User Agreement, Section 9, we may immediately issue a warning, temporarily suspend, indefinitely suspend or terminate your membership and refuse to provide our services to you if we believe that your actions may cause financial loss or legal liability for you, our users or us. We may also take these actions if we are unable to verify or authenticate any information you provide to us.
Due to the suspension of this account, please be advised you are prohibited from using eBay in any way. This includes the registering of a new account.


To confirm your identity with us click here:
http://www.ebay.com/someebayconfirmsite

After responding to the message, we ask that you allow at least 72 hours for the case to be investigated. Emailing us before that time will result in delays. We apologize in advance for any inconvenience this may cause you and we would like to thank you for your cooperation as we review this matter.

Respectfully,
Trust and Safety Department
eBay Inc.
http://www.ebay.com/

second email
Code: 
To:	**********@yahoo.com
From:	suspension@ebay.com  Add to Address BookAdd to Address Book
Subject:	TKO NOTICE: Compromised Accounts - eBay Registration Suspension - **********@yahoo.com
Date:	Tue, 03 May 2005 11:16:09 PDT

Dear ********** (**********@yahoo.com),

In an effort to protect your eBay account security, we have suspended 
your account until such time that it can be safely restored to you. We 
have taken this action because your password may have been compromised. 
Sometimes this happens when members respond to an email asking for 
personal information. Although those emails appear to come from eBay, they 
are really sent by people attempting to gain access to your account. 
Although we cannot disclose our investigative procedures that led to this 
conclusion, please know that we took this action in order to maintain 
the safety of your account.

Please change the password that you use on the EMAIL account that you 
have registered to your eBay account. Make sure that it is also 
different from the password that you use on your eBay account. By doing this we 
can ensure that you are the only one that can access any further 
communication we may have with you.

Once you have taken steps to secure your email, please contact our Live 
Help team for assistance restoring access to your account. You can 
reach the Account Theft Live Help team by viewing the page below:

http://pages.ebay.com/help/confidence/ato-livehelp.html

Programs that block pop-up windows may prevent you from accessing Live 
Help. If this is the case, you may be able to temporarily disable the 
program or configure the program to allow pop-ups on the eBay site in 
order to use Live Help. Additionally, Live Help may not work with some 
web browsers. If you continue to experience difficulties, you may be able 
to use Live Help by updating your browser to the most recent version or 
by using a different program to access the eBay site.

If you are unable to contact eBay through Live Help after taking these 
steps, respond directly to this message to request assistance. We will 
contact you by email after we have received your response.

Please be aware that there may be a delay in responses sent by email. 
In order to handle your concern as quickly and efficiently as possible, 
we encourage you to contact us through Live Help if you are able to do 
so.

Regards,
SafeHarbor Department
eBay Inc.

followed by this
Code: 
To:	**********@yahoo.com
From:	ended@ebay.com  Add to Address BookAdd to Address Book
Subject:	NOTICE: eBay Auction(s) Cancelled - Seller Suspended
Date:	Tue, 03 May 2005 11:16:09 PDT

Dear ********** (**********@yahoo.com),
		

Your auction(s):
		

7152990855 1999 KHS Alite 4000 LX 17" (45cm) w/ XT Upgrade Kit


		
have been ended early and all fees credited to your 
account. Your auctions were ended for the following 
reason:
			

* Account Suspension
		

You will be sent a separate notification regarding 
your account suspension.
	

We thank you for your cooperation.
		

Respectfully,
Customer Support (Trust and Safety Department)
eBay Inc

and the auction is invalid now

WTF. I'm fucking pissed. Help.
 
eBay won't reinstate anything for you. They're very picky about making exceptions to their rules. Start a new accout and follow their guidelines.
 
lecatPuke said:
eBay won't reinstate anything for you. They're very picky about making exceptions to their rules. Start a new accout and follow their guidelines.
Click to expand...

thats what i figured :/

i followed all of their guidelines to the best of my knowledge.

however, I only have one CC, so i can't register another account

stupid fucks
 
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