RegisteredFruit said:
I can't get over this... HOW HARD IS IT TO PUSH A BUTTON AND GET REPAIRED? How much more intuitive does it have to get?
There's a difference between "hard" and "intuitive." I totally agree that the repair kit, for basic purposes, doesn't take much (if any) skill to use. As long as you know it's there, it's easy.
But new players don't know it's there. New players also don't tend to talk to other players, at least at first, and they might not have good friends who can enlighten them. You can't prove otherwise to me because I've seen it with my own eyes for years. Yes, we could teach it in SP, but lots of new players don't play SP.
New players also have a tendency to play demos before they buy. Demos don't have full SP campaigns. And if someone doesn't like a demo, they're probably not going to buy the game.
So if they're severely disadvantaged in a demo because they don't know a certain little piece of information that, in your own words, is EASY for others (who are "in the know") to use to their advantage, they are more likely to get frustrated. "I'm good at other FPS games...I accept that I need to learn to ski and jetpack and shoot these new weapons, but why do I always die so easily?" Frustrated players give up. Players who give up don't buy the game.
calling in hard is just absurd.
I agree. Find a quote where I said that the repair pack is "hard."
You'll have to keep trying if you hope to convince the decision-makers, and I'm afraid it won't help to reiterate what you've already said...you'll need new arguments,
KP