I went to compusa today to grab one of those apple cinema displays, right?
I tell the guy I want it, he gets it, I ask what the return policy is.. and he says "within 21 days.. why would you want to return it?"..
me: "..."
him: "so ok whats your address, phone number".. I ask him why he needs it, he says for the receipt.. whatever I know its bullshit but ill give him the info
him: "service plan?"
and heres how things go from there
no. service plan? no. you sure? yes. 70 bucks on an 800 monitor, sure? yes. no. it protects for 2 years and you get a BRAND NEW MONITOR! no. i take good care of my stuff. It doesnt matter it might break anyways. Apple has a warranty right? Yes but only one year. Then no. And if you push it again im gone. Ok..
I just find it weird someone would not get a $70 service plan on an $800 product.
Goodbye, you lost the sale.
And then I walked out.
I tell the guy I want it, he gets it, I ask what the return policy is.. and he says "within 21 days.. why would you want to return it?"..
me: "..."
him: "so ok whats your address, phone number".. I ask him why he needs it, he says for the receipt.. whatever I know its bullshit but ill give him the info
him: "service plan?"
and heres how things go from there
no. service plan? no. you sure? yes. 70 bucks on an 800 monitor, sure? yes. no. it protects for 2 years and you get a BRAND NEW MONITOR! no. i take good care of my stuff. It doesnt matter it might break anyways. Apple has a warranty right? Yes but only one year. Then no. And if you push it again im gone. Ok..
I just find it weird someone would not get a $70 service plan on an $800 product.
Goodbye, you lost the sale.
And then I walked out.