I'll bullet this shit up.
- I get an iPhone 4 for Christmas.
- That day (12/25/11) I take my old authenticator off my account and put the app authenticator on.
- The next day (12/26/11) the button slowly dies on the phone. I go into the Apple Store for a visit a few days later.
- I uninstall the app from the phone, just in case.
- The day of the visit (01/01/12) they replace it with a brand new one.
- I reinstall the authenticator app, and the restore codes are the same as the previous one.
FF to a few days ago...
- I decide to log into my account for Diablo 3 (I'm not as thrilled about it, but would like to make sure my account is in order)
- Lucky gives me a SoR since he got one from his former guildies. Figured I'd cash that in for the hell of it.
The problem?
- The site and the game refuses to acceptsmy authenticator codes.
- Resync'ing does nothing, the restore codes fail saying it is not correct.
- I have recovered and redone my PW several times.
- Even tried my old authenticator just in case, no go either.
Now?
- Trying to use the phone service now (Saturday fucking night) and says the phone queue is full AND most of the tech support are lacking their tools to fix most problems.
- I have to snap a pic of my driver's license, smudge some stuff in PS for security. And send that pic into Blizzard with a form to remove the present authenticator on my account.
I may not play WoW anymore, but my SC2 is on that account and Diablo 3 should I wish to buy it. I shouldn't have to go through all this shit and I certainly shouldn't be simply HUNG UP ON just because their phone queues are full.
GG Blizz, I hope Activision ends up in the red eventually from this bullshit.
- I get an iPhone 4 for Christmas.
- That day (12/25/11) I take my old authenticator off my account and put the app authenticator on.
- The next day (12/26/11) the button slowly dies on the phone. I go into the Apple Store for a visit a few days later.
- I uninstall the app from the phone, just in case.
- The day of the visit (01/01/12) they replace it with a brand new one.
- I reinstall the authenticator app, and the restore codes are the same as the previous one.
FF to a few days ago...
- I decide to log into my account for Diablo 3 (I'm not as thrilled about it, but would like to make sure my account is in order)
- Lucky gives me a SoR since he got one from his former guildies. Figured I'd cash that in for the hell of it.
The problem?
- The site and the game refuses to acceptsmy authenticator codes.
- Resync'ing does nothing, the restore codes fail saying it is not correct.
- I have recovered and redone my PW several times.
- Even tried my old authenticator just in case, no go either.
Now?
- Trying to use the phone service now (Saturday fucking night) and says the phone queue is full AND most of the tech support are lacking their tools to fix most problems.
- I have to snap a pic of my driver's license, smudge some stuff in PS for security. And send that pic into Blizzard with a form to remove the present authenticator on my account.
I may not play WoW anymore, but my SC2 is on that account and Diablo 3 should I wish to buy it. I shouldn't have to go through all this shit and I certainly shouldn't be simply HUNG UP ON just because their phone queues are full.
GG Blizz, I hope Activision ends up in the red eventually from this bullshit.
