Completely torn down.
Tub and drum. I'm going to clean it up, buy a new bellow, hose, and put it back together. The bolt on the back pulley was loose. I think that's why the drum was rubbing against the tub. At least I got the answer as to what the problem was.
Need something to do with your time? Take your washer machine apart and clean it. Now I can see why repair people won't take a machine completely apart. It takes hours and they would need to order a new bellow and hoses. Instead they tell the customer to buy a new machine. Taking the front off and cleaning the drain hose, yes, that can be done in an hour after watching a video on YouTube. But taking off the back and removing the entire drum is a complete tear down. Something I learned from watching the videos, if there are clips holding wires in place, put a socket on the clips to compress them, then they pop out without breaking.