network/IE help?

k i'm trying to show my dad how to get his juno email from the web instead of juno software (since i just went modem to broadband). gateway box is xp, client (his laptop) is 98. i can access www.juno.com fine on the gateway, but his laptop just sits there with a blank white screen, and eventually throws a page cannot be loaded. he can get on other sites fine. i tried clearing cookies, cache, etc.. nothing seems to work.

help?

you can get to everywhere but juno.com on the laptop? :o

Originally posted by Scourge
you can get to everywhere but juno.com on the laptop? :o yep :\

i just upgraded from IE 5 to 6, thinking maybe it was a setting issue. hasnt helped.

:(

did you try that thing i told you to...

yah tried it ken, still no help..

thinking maybe IE settings. installed new navigator. even that cant get to juno. good lord..

nono, what i told you to do, i neeed to know what happened in order to diagnose the problem.

did you get a ton of HTML spit back at you or not?

telnetting in? it didnt connect..

telnetting in on port 80

telnet in to www.juno.com on port 80

then the first thing you type is:

GET / HTTP/1.0
<enter>
<enter>

and see if anything comes up. This will at least tell me if it's a connection problem you're having on that computer or something or if the software is borked.

Originally posted by Bacardi
telnetting in? it didnt connect.. does it work for you..?

the reason why this has been hard to diagnose is cuz everything else works. the fact that i'm able to connect to every other website in the world... and that i'm able to ping and treacert juno... makes this real confusing.

Did you try the site by connecting the laptop to the modem?

hm good call i'll try that when i get home.

if it works, i'll know its the network. which wont really help me much.

if it fails, then its the laptop, which also wont really help me much.

:\

Originally posted by Bacardi
does it work for you..?

the reason why this has been hard to diagnose is cuz everything else works. the fact that i'm able to connect to every other website in the world... and that i'm able to ping and treacert juno... makes this real confusing. yes it does work because telnetting in on port 80 is the same as a web browser connection. all TCP connections are essentially a telnet connection. what do you mean by it doesn't work?

ok i just tried telneting to a bunch of web sites, and all end up with blank screens later followed by "connection failed"

telnet://www.something.com:80 <-- what i was trying, then i tried it straight from a telnet session. same results.

you're doing it wrong then.

some telnet programs don't take :80 as the method of specifying port. most don't, in fact. you specify port by putting a space after it, unless it has a separate field for port specification (like telnet for Win9x does)

and don't use a url like that, you don't need a full url in a telnet specific program.

what OS are you in, the telnet program that comes with 9x is different from 2k/xp

and you're not supposed to SEE something first.... make the connection and then just start typing in what i told you to type before.

k just for the non-invar ppl who might know..

telneting in worked. got html dumped onto my screen. which is totally fucked up :\ cuz it means i can get the html in my telnet session, but not my browser.

is there some kinda os setting that is browser related..?

This is Microsoft. They've tried to make IE an integral part of the operating system since 98.

I think they've largely succeeded.

I assume you already checked to verify the browser isn't configured to use a proxy server, yes?

Running telnet from a command prompt bypasses any proxy configuration you may have.

Originally posted by FUBAR|Ascain
I assume you already checked to verify the browser isn't configured to use a proxy server, yes?

Running telnet from a command prompt bypasses any proxy configuration you may have. yah thats been checked. although like all other possible solutions offered, it wont explain why 1- all other sites can be accessed and 2- installing netscape also doesnt load juno.

Out of curiosity, what do you get when you do a tracert to www.juno.com on the laptop? Does it different much from what he gets on the desktop?

same routing.