RebelToRumble
Veteran X
A few months ago i bought something off ebay.
I recieved it and it was not what i requested, i paid 250$ to get it to my house...now i'm basically out of 250$ because the seller refuses to talk to me.
I paid by money order in such a way that i am still covered by the ebay claim department...
So i file the claim, and i eventually win...
Under the ebay info, i get 200$ MINUS a 25$ processing fee, so 175 will be awarded.
My claim person tells me within 45 days i will recieve it by paypal...ok no problem....
45 days pass, i have not recieved my 175$.
I contact the buy, a few days later he tells me:
GOD...
I write him back and tell him i'd like to get the 25$ processing fee given to me because they have taken their time in filing this claim....i mean...if it's late this after the 45 days...then i should get it, right? wrong.
Ok so TODAY is the 7th day, i just got an email from my claims guy saying this:
Then i write this:
By now, another 5-7 days is really..really pissing me off....i really hate eBay.
Was my email written wrong for the situation? I mean...im really pissed..
I know i wont get it inthe next 5-7 days...i know it....this is pathetic.
I hate ebay.
What actions can i take if he keeps giving me the run-around "just wait 5-7 more days"...
....
Thanks for any help.
PS: People who say i should have sent payment through paypal....i just recently had a problem with something paid through paypal, and i didn't win because the seller said i was scamming him, when i wasn't...so paypal dropped the claim...so basically, i hate the internets.
I recieved it and it was not what i requested, i paid 250$ to get it to my house...now i'm basically out of 250$ because the seller refuses to talk to me.
I paid by money order in such a way that i am still covered by the ebay claim department...
So i file the claim, and i eventually win...
Under the ebay info, i get 200$ MINUS a 25$ processing fee, so 175 will be awarded.
My claim person tells me within 45 days i will recieve it by paypal...ok no problem....
45 days pass, i have not recieved my 175$.
I contact the buy, a few days later he tells me:
Hello,
Thank you for your email.
I do apologize as it does appear that your payment has not been issued
yet.
We are contacting our accounts payable offices to inquire about this but
I have not yet received a response from them.
I would expect however that they will issue your payment within the next
5 to 7 days.
I sincerely apologize for the delay and any inconvenience it may be
causing.
GOD...
I write him back and tell him i'd like to get the 25$ processing fee given to me because they have taken their time in filing this claim....i mean...if it's late this after the 45 days...then i should get it, right? wrong.
Ok so TODAY is the 7th day, i just got an email from my claims guy saying this:
Hello,
Thank you for your email.
I do apologize as it does appear that your payment has not been issued
yet.
We are contacting our accounts payable offices to inquire about this but
I have not yet received a response from them.
I would expect however that they will issue your payment within the next
5 to 7 days.
Under this program you may be reimbursed up to a maximum of $200 (less
$25 to cover processing costs). For more information you may view our
eBay Standard Purchase Protection Program - Coverage & Eligibility help
page at:
http://pages.ebay.com/help/tp/esppp-coverage-eligibility.html
I sincerely apologize for the delay and any inconvenience it may be
causing.
Then i write this:
Hey, I guess you don't understand...
200$ is what i will be receiving. the 25$ processing fee will be awarded to me because eBay has YET to issue me my claim. There was/is obviously no processing done because eBay has YET to issue the promised amount.
This is something else, I have never had such a bad experience with anyone, this is taking the cake. You told me within 45 days i would receive 175$. Then, you tell me 5-7 days after that i would receive it, now you tell me AGAIN that i have to wait another 5-7 days? How irresponsible is this? It's taking you this long to contact another department in your own company? You will need to contact them very, very quickly. I will be considering legal action if you can't handle a simple claim such as this.
How hard is it for you to contact a department in your own company? You need to take care of this matter as soon as possible, make this happen.
By now, another 5-7 days is really..really pissing me off....i really hate eBay.
Was my email written wrong for the situation? I mean...im really pissed..
I know i wont get it inthe next 5-7 days...i know it....this is pathetic.
I hate ebay.
What actions can i take if he keeps giving me the run-around "just wait 5-7 more days"...
....
Thanks for any help.
PS: People who say i should have sent payment through paypal....i just recently had a problem with something paid through paypal, and i didn't win because the seller said i was scamming him, when i wasn't...so paypal dropped the claim...so basically, i hate the internets.