groov
Veteran XX
A client of mine is having trouble using the internet on his win98 system. They're on a DSL shared by a router, and 35 out of 36 machines can access the internet just fine (so its not the actual DSL thats the problem).
When he types in an address, say 'www.hotmail.com', it gives him a 404- page not found. If, after he gets the 404, hits 'refresh' or the 'go' button, the page appears, although generally not the entire page (banners and graphics are sometimes missing).
Some sites he cant access at all. They give a 404 the first time, then on the refresh an errormessage pops up 'could not load the search page' or something to that effect and gives another 404.
I checked his security settings but they seem fine. My next idea would be a) verify that all his setting are correct, and then if that doesnt help b) reinstall TCP/IP and maybe internet explorer.
The thing that confuses me most is that its intermittent - some pages will display fine, some he needs to refresh to make them appear, and others dont display at all, no matter what you do.
Has anyone ever seen anything like this? His access to the LAN seem just fine, as he's opening files off the server, is always connected to the Terminal Server, and picking up his email (although apparently the email is getting through intermittently as well).
When he types in an address, say 'www.hotmail.com', it gives him a 404- page not found. If, after he gets the 404, hits 'refresh' or the 'go' button, the page appears, although generally not the entire page (banners and graphics are sometimes missing).
Some sites he cant access at all. They give a 404 the first time, then on the refresh an errormessage pops up 'could not load the search page' or something to that effect and gives another 404.
I checked his security settings but they seem fine. My next idea would be a) verify that all his setting are correct, and then if that doesnt help b) reinstall TCP/IP and maybe internet explorer.
The thing that confuses me most is that its intermittent - some pages will display fine, some he needs to refresh to make them appear, and others dont display at all, no matter what you do.
Has anyone ever seen anything like this? His access to the LAN seem just fine, as he's opening files off the server, is always connected to the Terminal Server, and picking up his email (although apparently the email is getting through intermittently as well).
